Refund policy
GHM Living — Refund & Return Policy
Last updated: August 2026
At GHM Living, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund in accordance with the policy below.
Returns
- You may request a return within 30 days of receiving your order.
- Items must be unused, undamaged, and in their original condition and packaging.
- You must provide your order number when requesting a return.
- Please contact us before sending any product back.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photos or videos showing the problem
We will review your request and provide an appropriate resolution.
Refunds
Once an approved return is received and inspected, we will notify you whether your refund has been approved.
If approved:
- The refund will be issued to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Non-Returnable Items
A return may not be accepted if:
- The product has been used or damaged after delivery.
- The product is missing parts or original packaging.
- The return request is made after the 30-day return period.
Order Cancellations
If you want to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation once an order has entered processing or shipping.
How to Request a Return or Refund
Email us at:
Please include:
- Full name
- Order number
- Reason for the request
- Photos or videos, if applicable
Please do not send any product back until you have received instructions from GHM Living.
Contact
GHM Living
Email: Ghamiz1215@gmail.com